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Tu Jáal — Tulum villa

Serene grandeur · two pools

Tu Jáal

★ 4.8 on Airbnb — 9 of 10 stays rated five stars24/7 concierge included

Organic curves, a sunken conversation pit under a sculptural spiral stair, two pools and a rooftop pergola — five bedrooms of serene grandeur between town and beach. Book direct: live calendar, live pricing, best rate.

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★ 4.8 on Airbnb · Superhost-managed Card held, never charged until we confirm Direct = best rate — no platform fees Concierge replies in minutes

Live calendar & pricing

Book Tu Jáal direct

Synced with our master calendar four times a day. Pick your dates, see the exact price, and hold them with your card — nothing is charged until our team confirms, usually within hours.

Struck-through dates are booked. Minimum stay nights depending on dates · check-in 4 pm · check-out 10 am. Rates shown are per stay in USD and come straight from our reservation system.

from / night
Cheaper than the Airbnb all-in total for the same dates · best-rate guarantee
🛡 A refundable $1,000 security deposit is held on your card ~48 h before check-in and released within 7 days after checkout, absent damages or rule violations.
I have read and accept the booking policy, house rules & liability terms (v1 · 2026).

🔒 Secured by Stripe. Your card is authorized for the total only — it is charged exclusively when SEVA confirms your dates in writing. If we can't confirm, the hold is released in full.

Your dates are held

A confirmation email is on its way. Questions? WhatsApp us.

While your dates are held

We drafted a stay plan for your group

See my stay plan →
🛎24/7 concierge, one threadChefs, transfers, spa, reservations — one WhatsApp for your whole stay.
🧼Cleaned & prepared, hotel-gradeProfessional turnover before every arrival — mid-stay housekeeping on request.
🏷Best rate, guaranteed directNo platform service fee — same villa, same team, ~14% less than Airbnb.
🛡Deposit-backed care$1,000 refundable hold, placed ~48 h before check-in, released within 7 days.

Life at Tu Jáal

The villa in motion

Shot at the villa. Swipe through.

Where you sleep

5 bedrooms · 7 beds · 7 baths

Sleeping up to 14 between town and beach. See every bedroom →

Villa time · synced to the sun over Tulum

A day at Tu Jáal

No brochure hours. This is the villa's actual day — computed from the sun over these coordinates, live. Scrub through it.

Tu Jáal by villa time

Guest reviews

Five-star stays, in the guests’ own words

Every card is a verified five-star Airbnb review of this villa — first names as they appear on Airbnb.

★★★★★

"Our stay was absolutely amazing! From the moment we arrived, everything exceeded our expectations. The home was spotless, beautifully decorated, and had everything we needed … close to restaurants, beaches, and all the fun Tulum has to offer, while still feeling peaceful and private … We couldn’t have asked for a better place to stay."

Angel · Denver, Colorado · Airbnb · Jul 2026
★★★★★

"The house was spotless, well-maintained, and exactly as advertised. Everything was clean, comfortable, and perfect for our group. Seva was outstanding throughout our stay … assisted with transportation arrangements, provided excellent local recommendations, and made the entire experience seamless and stress-free."

Gavin · Scottsdale, Arizona · Airbnb · Jun 2026
★★★★★

"Everything was absolutely perfect. The design is amazing, the spaces are very large, bright and comfortable … The rooms are spacious, each with its own bathroom … Both pools are a huge favorite 🤍 A magical place where you feel good from the moment you arrive."

Jacynthe · Saint-Sauveur, Canada · Airbnb · Dec 2025
★★★★★

"I booked this for a bachelorette weekend! Prior to check-in, they were very accommodating and helped us with our reservations, transportation, decorations and so much more! They also responded very quickly with any questions that we had! I’d definitely stay here again."

Sandra · Skokie, Illinois · Airbnb · May 2026
★★★★★

"This host is exactly what you’d want on a vacation out the country. They provided the best service, all the recommendations, the concierge they gave us were lovely to work with. They respond very quickly to all messages … They definitely helped make this trip a success!"

Thara · Airbnb guest · Airbnb · Mar 2026
★★★★★

"The house was very clean and hosts are very welcoming. It is very easy to communicate with the host … Both pools were very clean and fun. The host made sure to make my Tulum experience one for the books."

Reggie · Henderson, Nevada · Airbnb · Dec 2025
Begin above the canopy.
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It all descends to here.

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Included with every stay

A 24/7 concierge, one message away

Tu Jáal is managed end-to-end by SEVA — a real team behind every stay, and a concierge that answers in minutes. Private chefs, in-villa spa, airport transfers, yacht days and cenote trips are one message away, or plan the whole week before you land.

Plan my stay → Browse services

Location

Where you are

Región 15 is the neighborhood where Tulum’s future is taking shape: new-generation villas with rooftop pools on freshly paved, tree-lined streets — greener and more spacious than the older barrios, with howler monkeys still calling from the canopy at dusk. You’re never far from the action: Aldea Zama, the pueblo and the beach are each a short drive away. Contemporary Tulum living, wrapped in Mayan jungle. Exact address shared at booking.

Before you book

Things to know

House rules

  • Check-in 4 pm · check-out 10 am
  • Sleeps 14 — overnight guests registered by name
  • No unregistered visitors after 10 pm
  • No indoor smoking (remediation is deducted from the deposit)

Cancellation, in plain words

  • Within 48 h of booking: free — when check-in is 30+ days away
  • Until 30 days before check-in: 50% of the nightly total back
  • Inside 30 days: non-refundable
  • The cleaning fee is always refunded before check-in day

Deposit & care

  • $1,000 refundable hold ~48 h before check-in
  • Released within 7 days after checkout
  • Pools and terraces are yours at your own care — children supervised
  • Full terms in the booking policy

Good to know

Questions, answered

Is my card charged when I book?
No — it's held. You're charged only when we confirm your dates in writing, usually within hours. If we can't confirm, the hold is released in full.
Why book direct instead of Airbnb?
Same villa, same team — without Airbnb's ~14% guest service fee. Plus our concierge plans your whole week.
Is the villa serviced?
Professionally cleaned and prepared before every stay; mid-stay housekeeping, private chefs, spa and transfers are arranged on request by the concierge.
What about a security deposit?
A refundable $1,000 hold ~48 h before check-in, released within 7 days after checkout absent damages.

Check availability →

More of the collection

Other SEVA villas, booked direct

Same live calendars, same concierge, same direct rates.

The fine print, in plain sight

Booking policy, house rules & liability terms · v1 · 2026

Reservation & payment

Your card is authorized (held) for the full stay total at booking. It is charged only when SEVA confirms your reservation in writing — usually within hours, always within 48 hours. If we cannot confirm, the hold is released in full and no charge is made. A booking exists only upon our written confirmation.

Cancellation (strict)

  • Free cancellation within 48 hours of booking, provided check-in is 30+ days away.
  • Thereafter: 50% refund of the nightly total if you cancel 30 or more days before check-in.
  • No refund for cancellations within 30 days of check-in, no-shows, late arrival, early departure, or reductions in nights or guests.
  • The cleaning fee is refunded for any cancellation made before check-in day. Refunds are processed to the original card within 10 business days.

Security deposit

A refundable USD $1,000 security deposit is held on your card approximately 48 hours before check-in and released within 7 days after checkout, less any deductions for damage, missing items, extra cleaning, smoking remediation, or rule violations. You remain responsible for damages exceeding the deposit.

House rules

  • Maximum 14 overnight guests, registered by name. No unregistered visitors after 10 pm.
  • No events or parties without prior written approval and an event fee. Quiet hours 10 pm – 8 am (local ordinance).
  • No smoking indoors. Pets only by prior written approval.
  • Violations may result in immediate termination of the stay without refund.

Assumption of risk & liability

Use of the pools, jacuzzi, terraces, and all villa facilities is entirely at your own risk, including for children, who must be supervised by adults at all times. To the fullest extent permitted by law, SEVA, the property owner, and their staff and agents are not liable for personal injury, illness, death, loss, theft, or damage to persons or property occurring at or around the villa, however arising. You indemnify and hold harmless SEVA and the owner against any claims brought by members of your party or your visitors.

Events beyond our control

No refund or compensation is due for circumstances beyond our reasonable control, including weather, hurricanes, sargassum, utility or internet interruptions, construction noise in the neighborhood, governmental actions, or other force majeure. Travel insurance is strongly recommended.

Third-party services

Concierge services (chefs, transfers, spa, excursions and similar) are provided by independent third parties under their own terms; SEVA acts solely as coordinator and accepts no liability for their acts or omissions.

General

These terms are governed by the laws of Quintana Roo, Mexico; exclusive venue lies with the courts of Quintana Roo. If any provision is unenforceable, the remainder stands. Accepting these terms at checkout constitutes your electronic signature for your entire party.