sevāTulum Check dates
Castillo Kaanab — Tulum villa

15 bedrooms · 6 pools · minutes to the beach · sleeps 16+

Castillo Kaanab

Newly opened — be among the first sevā guests at Castillo Kaanab24/7 concierge included

Castillo Kaanab is something Tulum almost never offers: a 15-bedroom private estate, created by uniting three luxury sister villas — Lanay, Sky Lounge, and Tu Jáal — into one gated complex minutes from the beach. Across the estate you get 6 private pools (including a heated rooftop pool), rooftop lounges with jungle views, sunken living rooms, three open-concept kitchens, gardens, a fire pit, and outdoor dining under the canopy. Each villa keeps its own character and its own pools, so a large group can gather as one and still retreat into quieter corners. It was built for the stays that don't fit anywhere else — family reunions, retreats, weddings, milestone celebrations. The sevā concierge team handles chefs, transfers, beach clubs, and everything in between. Book direct for the live calendar, live pricing, and the best rate on every stay.

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★ 4.8 on Airbnb · Superhost-managed Card held, never charged until we confirm Direct = best rate — no platform fees Concierge replies in minutes

Live calendar & pricing

Book Castillo Kaanab direct

Synced with our master calendar four times a day. Pick your dates, see the exact price, and hold them with your card — nothing is charged until our team confirms, usually within hours.

Struck-through dates are booked. Minimum stay nights depending on dates · check-in 4 pm · check-out 10 am. Rates shown are per stay in USD and come straight from our reservation system.

from / night
Cheaper than the Airbnb all-in total for the same dates · best-rate guarantee
🛡 A refundable $1,000 security deposit is held on your card ~48 h before check-in and released within 7 days after checkout, absent damages or rule violations.
I have read and accept the booking policy, house rules & liability terms (v1 · 2026).

🔒 Secured by Stripe. Your card is authorized for the total only — it is charged exclusively when SEVA confirms your dates in writing. If we can't confirm, the hold is released in full.

Your dates are held

A confirmation email is on its way. Questions? WhatsApp us.

While your dates are held

We drafted a stay plan for your group

See my stay plan →
🛎24/7 concierge, one threadChefs, transfers, spa, reservations — one WhatsApp for your whole stay.
🧼Cleaned & prepared, hotel-gradeProfessional turnover before every arrival — mid-stay housekeeping on request.
🏷Best rate, guaranteed directNo platform service fee — same villa, same team, ~14% less than Airbnb.
🛡Deposit-backed care$1,000 refundable hold, placed ~48 h before check-in, released within 7 days.

Where you sleep

15 bedrooms · 20 beds · 16 baths

Sleeping up to 16 between town and beach. See every bedroom →

Included with every stay

A 24/7 concierge, one message away

Castillo Kaanab is managed end-to-end by SEVA — a real team behind every stay, and a concierge that answers in minutes. Private chefs, in-villa spa, airport transfers, yacht days and cenote trips are one message away, or plan the whole week before you land.

Plan my stay → Browse services

Location

Where you are

Castillo Kaanab sits on Calle 39 poniente, on the town side of Tulum — a quiet residential pocket wrapped in jungle, just minutes from the beach. You get the calm of the canopy at the villa and the whole of Tulum within easy reach: the beach road's clubs and restaurants a short drive away, town's cafés and cenotes even closer. Our concierge can arrange priority tables at spots like Rosanegra and Chambao, beach club bookings, and private transfers, so the location works as hard as the estate does. One honest note: the final half-mile to the gate is a dirt road, so we recommend an SUV — or let us send a driver. Exact address shared at booking.

Before you book

Things to know

House rules

  • Check-in 4 pm · check-out 10 am
  • Sleeps 16 — overnight guests registered by name
  • No unregistered visitors after 10 pm
  • No indoor smoking (remediation is deducted from the deposit)

Cancellation, in plain words

  • Within 48 h of booking: free — when check-in is 30+ days away
  • Until 30 days before check-in: 50% of the nightly total back
  • Inside 30 days: non-refundable
  • The cleaning fee is always refunded before check-in day

Deposit & care

  • $1,000 refundable hold ~48 h before check-in
  • Released within 7 days after checkout
  • Pools and terraces are yours at your own care — children supervised
  • Full terms in the booking policy

Good to know

Questions, answered

Is my card charged when I book?
No — it's held. You're charged only when we confirm your dates in writing, usually within hours. If we can't confirm, the hold is released in full.
Why book direct instead of Airbnb?
Same villa, same team — without Airbnb's ~14% guest service fee. Plus our concierge plans your whole week.
Is the villa serviced?
Professionally cleaned and prepared before every stay; mid-stay housekeeping, private chefs, spa and transfers are arranged on request by the concierge.
How many guests can Castillo Kaanab host?
The listed capacity is 16 guests, which is the standard online-booking cap. Physically, the estate is three full 5-bedroom villas — 15 bedrooms and 20 beds — built to host far larger groups. If your group is bigger than 16, contact sevā directly and we will configure the estate and pricing for your exact headcount.
Can we host a wedding or event here?
A 15-bedroom estate with six pools, rooftop lounges, and garden spaces is a natural setting for weddings and celebrations — and SEVA Weddings can plan it end to end. Events are arranged case by case with our team in advance, with the right staffing and local permissions; unapproved parties are not permitted at the villa.
What about a security deposit?
A refundable $1,000 hold ~48 h before check-in, released within 7 days after checkout absent damages.

Check availability →

More of the collection

Other SEVA villas, booked direct

Same live calendars, same concierge, same direct rates.

The fine print, in plain sight

Booking policy, house rules & liability terms · v1 · 2026

Reservation & payment

Your card is authorized (held) for the full stay total at booking. It is charged only when SEVA confirms your reservation in writing — usually within hours, always within 48 hours. If we cannot confirm, the hold is released in full and no charge is made. A booking exists only upon our written confirmation.

Cancellation (strict)

  • Free cancellation within 48 hours of booking, provided check-in is 30+ days away.
  • Thereafter: 50% refund of the nightly total if you cancel 30 or more days before check-in.
  • No refund for cancellations within 30 days of check-in, no-shows, late arrival, early departure, or reductions in nights or guests.
  • The cleaning fee is refunded for any cancellation made before check-in day. Refunds are processed to the original card within 10 business days.

Security deposit

A refundable USD $1,000 security deposit is held on your card approximately 48 hours before check-in and released within 7 days after checkout, less any deductions for damage, missing items, extra cleaning, smoking remediation, or rule violations. You remain responsible for damages exceeding the deposit.

House rules

  • Maximum 16 overnight guests, registered by name. No unregistered visitors after 10 pm.
  • No events or parties without prior written approval and an event fee. Quiet hours 10 pm – 8 am (local ordinance).
  • No smoking indoors. Pets only by prior written approval.
  • Violations may result in immediate termination of the stay without refund.

Assumption of risk & liability

Use of the pools, jacuzzi, terraces, and all villa facilities is entirely at your own risk, including for children, who must be supervised by adults at all times. To the fullest extent permitted by law, SEVA, the property owner, and their staff and agents are not liable for personal injury, illness, death, loss, theft, or damage to persons or property occurring at or around the villa, however arising. You indemnify and hold harmless SEVA and the owner against any claims brought by members of your party or your visitors.

Events beyond our control

No refund or compensation is due for circumstances beyond our reasonable control, including weather, hurricanes, sargassum, utility or internet interruptions, construction noise in the neighborhood, governmental actions, or other force majeure. Travel insurance is strongly recommended.

Third-party services

Concierge services (chefs, transfers, spa, excursions and similar) are provided by independent third parties under their own terms; SEVA acts solely as coordinator and accepts no liability for their acts or omissions.

General

These terms are governed by the laws of Quintana Roo, Mexico; exclusive venue lies with the courts of Quintana Roo. If any provision is unenforceable, the remainder stands. Accepting these terms at checkout constitutes your electronic signature for your entire party.